Referrals Administrator

Job ref:


Closing date:

09 March 2018

Salary: £15,000 - £17,000 per annum dependent on experience


Location: ME9 8JE Borden, Nr. Sittingbourne, Kent


Hours: 9am – 5pm, Monday to Friday including one hour for lunch


Contract: Maternity Cover.  1 Year Fixed Term Contract




This is an exciting opportunity to work with By the Bridge with Cambian; an independent and leading fostering organisation with a unique therapeutic approach, providing high quality foster care for children of all ages and abilities.



The Role


We are seeking an enthusiastic, full time Administrator to assist with the day to day running of our busy Referrals department.  This is a maternity cover post for the fixed term of 1 year.





You will be making and receiving a high volume of calls and passing on important information and messages, therefore accuracy and efficiency are essential with the ability to remain calm under pressure.  You will be dealing with highly sensitive information therefore confidentiality is paramount to this role.   You will be liaising closely with foster parents and local authorities and recording relevant data on our database system (Microsoft Dynamics CRM). 

You will be highly organised and professional with an excellent telephone manner and communications skills.  You will be personable, confident and engaging with the ability to build relationships and work well in a team to achieve performance targets with drive and enthusiasm.  In addition you will have excellent IT skills, particularly Microsoft Word, Excel and Outlook.  CRM Microsoft Dynamics would be advantageous.      



The package


We offer a salary of £15,000 - £17,000 per annum dependent on experience, private healthcare and pension, generous annual leave, free parking and a great working environment.



Please note the successful applicant must agree to an enhanced disclosure under the Disclosure and Barring Service procedures (DBS). Employment will be offered to the successful applicant subject to a satisfactory disclosure report.



Previous applicants need not apply.


We will close this job advert once we’ve received sufficient applications. This can happen quickly and may be before the advertised closing date, so if you’re interested, please apply as soon as possible. 


By the Bridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.



By the Bridge is an Equal Opportunities Employer.



Jobs at By the Bridge with Cambian

By the Bridge with Cambian is an innovative, dynamic, independent fostering organisation providing high quality foster care and services to children and their foster families. 


We continually strives to achieve excellence for our children and young people, foster parents and staff. And every member of staff makes a valuable contribution towards improving the lives of children. 


People are at the heart of everything that By the Bridge with Cambian is about.  It is vital for our children, that our foster parents and staff are inspired and motivated by working for us. 


We aim to create an environment where people feel valued and can grow, develop and achieve their goals.  We work to ensure that By the Bridge with Cambian is a fun place to be, where people are treated fairly and rewarded well for the work that they do.


By the Bridge with Cambian is an equal opportunities employer