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Out of Hours Coordinator

Job Title: Out of Hours Coordinator



Reporting To: Regional Manager 



Location: Nationwide – Fully Remote



Salary: £32,000 - £35,000 + £2000 unsociable working allowance



Benefits: Unsociable working allowance/ Remote working / Private Health Insurance / Life Assurance / Internal Reward Schemes



About the Role

The Out of Service is ONE of a kind in its field of Independent Fostering Agencies in the UK. Other agencies use their Social Workers to provide cover on a rota basis. At By the Bridge, always innovating, we have had a standalone Out of Hours Service since 2004. It is manned by experienced Social Workers some who are our ex foster carers. This role gives you the opportunity to build key relationships with our 500+ foster carers and children. To use you Social Work skills directly to provide behavioural advice, emotional support, to build on the carer’s therapeutic knowledge, and to increase your own therapeutic fostering experience.  You will be backed up by an experienced team of social workers, therapists and education workers (Eagals). This is a unique post and we need clear thinkers, self-starters, and competent decision makers. This position is fully remote and is not limited to a specific location, indeed one of our current work Out of Hours workers lives in on an island in Scotland. However, you will still be part of the wider By the Bridge team and will be invited to work with carers in group supervision and be involved in child events, recruitment and therapeutic support(if you wish).

We aim to create an environment where all people feel valued and can grow, develop and achieve their goals. We work to ensure that By the Bridge with Cambian is an organisation, which thrives on the diversity of its staff, families and children, to ensure that we assist and care for those most vulnerable, and advocate with them, and on their behalf.



To ensure foster parents and children are listened to and appropriately supported and challenged in order to promote the stability of the placement.

To always be professionally curious when taking calls and managing situations.

Ensure children are safeguarded and parented therapeutically in line with the expectations and ethos of By the Bridge.

Log information correctly and accurately ensuring the information is available to the Day team prior to the start of their working day.

Log referral Information and follow the placement procedure in order to match children to families and in consultation with the manager on duty consider risks when looking to place a child.

Send an email at the end of each shift sharing information received and provide a full handover to the day team outlining advice given and action taken.

Escalate serious situations to manager for discussion and possible escalation to Senior Management.


Person Specification

  • Calm, resilient individual with a solid knowledge of child care legislation and minimum standards
  • Good Listening and recording skills.
  • Robust decision maker
  • Self-starter
  • An ability to think creatively and commitment to promote therapeutic parenting
  • Competent understanding and knowledge of the fostering role.
  • Ability to reassure and empower people whilst also demonstrating professional curiosity.
  • Ability to multitask and manage multiple ongoing situations.
  • Clear communication and people skills.
  • Thorough understanding of Safeguarding children and required procedures
  • Ability to work as part of a team whilst also able to work remotely.
  • IT skills with knowledge of Charms will be an advantage.


Operational Skills and Experience: Essential and Desirable

  • Qualified social worker
  • Fostering experience an advantage
  • Confidence to be professionally curious and positively challenge others
  • Ability to Empower foster parents to safely manage situations



Working Hours

Monday to Thursday - 5pm to 9am & Saturday - 10am to 9am

A rota system is in place. (Flexible working may be required at times in the event of sickness and holiday cover up to a Maximum of three concurrent shifts.)


Professional Development

By the Bridge with Cambian is committed to developing its staff and would

encourage Assistant Managers to continue their professional development

through social work training and other professionally relevant training as

agreed with the Team Manager and Head of Professional Development



Successful candidates will need to meet the person specification in order to be offered this post.

By The Bridge with Cambian is committed to safeguarding and protecting the young people and service users within our care.

All candidates will be subject to an enhanced DBS check and reference checks.

By The Bridge with Cambian is an equal opportunities employer.


Jobs at By the Bridge with Cambian

By the Bridge with Cambian is an innovative, dynamic, independent fostering organisation providing high quality foster care and services to children and their foster families. 


We continually strives to achieve excellence for our children and young people, foster parents and staff. And every member of staff makes a valuable contribution towards improving the lives of children. 


People are at the heart of everything that By the Bridge with Cambian is about.  It is vital for our children, that our foster parents and staff are inspired and motivated by working for us. 


We aim to create an environment where people feel valued and can grow, develop and achieve their goals.  We work to ensure that By the Bridge with Cambian is a fun place to be, where people are treated fairly and rewarded well for the work that they do.


By the Bridge with Cambian is an equal opportunities employer


We may close job adverts once we’ve received sufficient applications. This can happen quickly and may be before the advertised closing date, so if you’re interested, please apply as soon as possible.