IT Systems Support Officer

Job ref:


Closing date:

09 March 2018

Salary: Up to £25,000 per annum dependent on experience + benefits


Location: ME9 8JE; Borden, Sittingbourne


Contract: Permanent


Hours: 9am – 5pm, Monday to Friday



This is an exciting opportunity to work with By the Bridge with Cambian; an independent and leading fostering organisation with a unique therapeutic approach, providing high quality foster care for children of all ages and abilities.  We were judged ‘Outstanding’ in all areas of our latest inspection.



The role


An opportunity has arisen for an IT Systems support Officer based at our central office in Borden, Nr. Sittingbourne in Kent.  This role would suit a skilled 2nd line support engineer who is keen to work in a fast paced team.  Day to day you will be supporting our 150 users and assisting the CRM Project Manager with the development of our in-house CRM system built on the Microsoft Dynamics platform. 





You will have proven technical skills and previous experience within a Microsoft environment.  You will be a self-starter and keen to learn and develop new skills.  Although predominantly based at our head office in Kent, occasional travel to our other UK offices may be required.  There will be the occasional requirement for out of hours support and therefore a flexible approach is a prerequisite.


You will be an excellent communicator with the ability to develop good working relationships with our outsource support provider and our users.  It is essential that you have experience of Microsoft Desktop (7\8\10 Operating systems) and Microsoft Office Suites (2010 – 2016) as well as administration of Microsoft Active Directory, Microsoft Exchange and Microsoft Server 2008\2012\2016


You will be highly organised with excellent analytical skills, attention to detail and the ability to prioritise.  You will also be self motivated with a positive attitude.



The package


We offer a competitive salary, discretionary annual bonus, pension and private healthcare, life insurance, free parking and a great working environment.


We will close this job advert once we’ve received sufficient applications. This can happen quickly and may be before the advertised closing date, so if you’re interested, please apply as soon as possible. 


Please note the successful applicant must agree to an enhanced disclosure under the Disclosure and Barring Service procedures (DBS). Employment will be offered to the successful applicant subject to a satisfactory disclosure report.



By the Bridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.



By the Bridge is an Equal Opportunities Employer.




Jobs at By the Bridge with Cambian

By the Bridge with Cambian is an innovative, dynamic, independent fostering organisation providing high quality foster care and services to children and their foster families. 


We continually strives to achieve excellence for our children and young people, foster parents and staff. And every member of staff makes a valuable contribution towards improving the lives of children. 


People are at the heart of everything that By the Bridge with Cambian is about.  It is vital for our children, that our foster parents and staff are inspired and motivated by working for us. 


We aim to create an environment where people feel valued and can grow, develop and achieve their goals.  We work to ensure that By the Bridge with Cambian is a fun place to be, where people are treated fairly and rewarded well for the work that they do.


By the Bridge with Cambian is an equal opportunities employer